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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua Wolff

August 26, 2026

5  out of  5
rating by Joshua Wolff
"Great experience with this office. I called late on a Friday afternoon looking for car insurance and renters insurance quote. I worked with Genna, who is really great. She was knowledgeable and spent time walking me through my options. I was very happy with the coverage and price. I was with another big insurance company but I saved a lot of money going with State Farm. Very glad this office is in my neighborhood."
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Steve Wildenauer

August 20, 2026

5  out of  5
rating by Steve Wildenauer
"Very helpful staff. Looking forward to a great future relationship."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Darlene Tucker

August 12, 2026

5  out of  5
rating by Darlene Tucker
"Sam was very helpful and able to help us. We feel very comfortable with our policy."
We responded:
"Darlene, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Bloomington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Stephanie Fetzer and Team "
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Todd Tormanen

August 11, 2026

5  out of  5
rating by Todd Tormanen
"Amazing agent! She was able to get a quote on the exact plan that fit my specific requirements in under an hour. 10/10"
We responded:
"Todd, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Bloomington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Stephanie Fetzer and Team "
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Thuong Pham

August 11, 2026

5  out of  5
rating by Thuong Pham
"Genna personally called me and provided me with new quotes and it’s perfect timing as our current premiums are due for renewal. After several phone calls and emails, Genna was able to secure a home, auto and umbrella insurance bundle that were better coverage than our existing policies and saved us a little in premiums. Genna was very professional, knowledgeable about insurance needs, very responsive and she answered all of my questions quickly and in professional manners. I highly recommend working with Genna if you’re shopping for your insurance needs."
We responded:
"Hi Thuong, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Stephanie Fetzer’s team.  Please reach out to us if any questions come up!  - Stephanie Fetzer’s Insurance Team "
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Laura Meier

August 9, 2026

5  out of  5
rating by Laura Meier
"I had the pleasure of working with Joey Stucke who helped me set up my life insurance. He was patient and friendly throughout the whole process, and I feel reassured that I have the coverage I need. Highly recommend working with him!"
We responded:
"Laura, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Stephanie Fetzer and Team "
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Katherine Hibbs

July 31, 2026

5  out of  5
rating by Katherine Hibbs
"Genna was very helpful in getting me huge savings on bundling renter and auto policies! She was patient and flexible and paid attention to little details. I'm extremely happy with my decision to switch to Stephanie Fetzer State Farm!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Bloomington to know you had such a great experience with us. "
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Carole Nelson

July 28, 2026

5  out of  5
rating by Carole Nelson
"Excellent"
We responded:
"Hi Carole, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Stephanie Fetzer’s team.  Please reach out to us if any questions come up!  - Stephanie Fetzer’s Insurance Team "
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Diane Stellmach

July 23, 2026

5  out of  5
rating by Diane Stellmach
"Lowered my auto and homeowner bundle significantly with better coverage. Answered all my questions and made relevant suggestions. Very pleased!"
We responded:
"Thank you for the 5-star review of Stephanie Fetzer’s team - we really appreciate your kind words! "
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Brian Reuss

July 21, 2026

5  out of  5
rating by Brian Reuss
"Always very nice and informative. Easy to work with!"
We responded:
"Brian, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Elizabeth Lyon

July 20, 2026

5  out of  5
rating by Elizabeth Lyon
"I had an excellent experience working with State Farm! They were incredibly timely, responsive, and made the entire process of switching to State Farm quick and stress-free. The agent answered all of my questions, explained everything clearly, and made sure I felt confident every step of the way! I really appreciated how easy she made the transition. I highly recommend her and the company to anyone looking for great insurance and a smooth transition!"
We responded:
"Thank you so much for the 5 stars, Elizabeth! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Tom Siler

July 17, 2026

5  out of  5
rating by Tom Siler
"I had been buying liability insurance for my Live Caricaturing business through the World Clown Association for years. This year I decided to see if State Farm could beat the cost of WCA membership plus insurance fees, and they DID! This saves me a lot of money yearly! Thanks State Farm and Stephanie Fetzer, you're the best!"
We responded:
"We are grateful for the amazing review, Tom! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs!"
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James Jeffrey

July 17, 2026

5  out of  5
rating by James Jeffrey
"I dealt with Genna over the phone, she was very helpful, knowledgeable and got me squared away with everything I needed nice and fast! I get the impression I will be very happy as a client of this agency in the years to come."
We responded:
"James, thank you for the amazing review! Our Bloomington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Stephanie Fetzer, your State Farm Agent "
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Arnaldo Sanchez

June 29, 2026

5  out of  5
rating by Arnaldo Sanchez
"Genna has been great to work with. What started out with a policy for my new home turned into having her insure all four vehicles, my three homes, and my business. She’s the best, highly recommend!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Stephanie Fetzer’s Team. "
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Denise Galdiano

June 29, 2026

5  out of  5
rating by Denise Galdiano
"I just want to say thank you to Genna for helping with my auto and renters insurance, and helping me switch over. Genna made it easy, she was patient with all my questions, kind, helpful and a pleasure to work with. What a great team. Thank you so much!"
We responded:
"We appreciate your review, Denise. We are so happy that you had such a wonderful experience with State Farm Agent Stephanie Fetzer’s Team here in Bloomington ! "
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Steve Nelson

June 23, 2026

5  out of  5
rating by Steve Nelson
"Recently worked with Genna on moving all of our personal lines coverages to State Farm from another carrier. She provided timely responses on our multiple coverage options and was very helpful in explaining several policy provisions on the Homeowners piece. Look forward to working with Genna in the future."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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vue xiong

June 17, 2026

5  out of  5
rating by vue xiong
"I was on the fence and 50/50 at first when I got my initial auto and condo quotes from Stephanie (Genna, I think this is how you spell it the short version). But then after I decided to give her a call, we went through both the coverages with a fine tooth comb and were able to save me quite a bit by figuring out what I really needed and what I didn't. Everyone's situation in life is different, so for me it's always important to follow up with a call to make sure the agent or person on the other side of the phone and I are on the same page. Stephanie was GREAT explaining everything to me as well as going over different options. I would totally recommend her and State Farm. Much better than what I was getting on the line with other places, as it felt they were just treating me as another easy money grab and not trying to cater or find solutions that fit my life style or situation. Thanks Stephanie!"
We responded:
"Thanks so much for the fantastic rating, vue! We are so glad you had a positive experience with us here on State Farm Agent Stephanie Fetzer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jeanine Hohm

June 16, 2026

5  out of  5
rating by Jeanine Hohm
"These guys are the best!! Genna is so nice and knowledgeable. My brother told me about her so I got a quote and I will save over $3000 a year for my home and auto. Amazing savings."
We responded:
"Jeanine, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Stephanie Fetzer’s Team is just a call or email away!"
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Melanie Ahlquist

June 9, 2026

5  out of  5
rating by Melanie Ahlquist
"Just had a 1.5 hour review of all our policies with Sam Deutsch from State Farm in Bloomington. It was very educational and reassuring that we have the right coverage and Sam answered all our questions with visual access to each policy and the numbers for the coverage we have. We’ve been with State Farm for decades and they do take care of us."
We responded:
"We are grateful for your 5-star review, Melanie! Thanks for taking a moment to share your positive rating of State Farm Agent Stephanie Fetzer’s Team here in Bloomington . "
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Nyaberne Mayan

May 28, 2026

5  out of  5
rating by Nyaberne Mayan
"Olivia is amazing, she’s so quick and communicative. I recently moved and had to change my rental insurance and it was basically all set within 2days !
She’s super kind , lovely and understanding. I definitely recommend her and State Farm"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Stephanie Fetzer’s Team. "
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KEVIN AUSTIN

May 26, 2026

5  out of  5
rating by KEVIN AUSTIN
"Great service"
We responded:
"Thank you so much for the 5-star rating, KEVIN! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Emma Walsh

May 21, 2026

5  out of  5
rating by Emma Walsh
"Jesse was fantastic, quick and personable."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Stephanie Fetzer’s Team. "
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Kedar Kadlaskar

May 21, 2026

4  out of  5
rating by Kedar Kadlaskar
"I’ve had a great experience with Statefarm. My agent took the time to explain my coverage options clearly and helped me find a policy that fit my needs and budget"
We responded:
"Kedar, thank you for your great review.. We genuinely appreciate it. We strive to exceed your expectations for all things insurance here at our Bloomington office! "
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Meg Tierney

May 20, 2026

5  out of  5
rating by Meg Tierney
"Sam is amazing! He was very knowledgeable and helpful through the entire process."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Bonnie Gruberman

May 18, 2026

5  out of  5
rating by Bonnie Gruberman
"This staff with Stephanie Fetzer is efficient, courteous, always pleasant.

I would recommend this office ALWAYS. Very grateful for great customer service!!!!!!!"
We responded:
"Bonnie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."