State Farm® Insurance Agent Stephanie Fetzer

"Cindy, I’m truly sorry for how frustrating and stressful this experience has been. I understand how concerning roof damage and leaks can be, and I never want anyone to feel unheard or unsupported. My team and I worked closely with the claims department and made multiple efforts to assist and advocate on your behalf throughout this process. While we do everything we can to guide and support our customers, claims decisions are ultimately made by State Farm Claims based on policy terms, inspections, prior loss history, and the documentation received. When prior damage has not been repaired and requested information from contractors is not received, it can unfortunately make the claims review more challenging. While I may not control the final outcome, please know that we did everything within our role to help and support you. I genuinely regret that this situation did not resolve the way you hoped and appreciate you taking the time to share your experience."

"Christine, thank you for sharing your experience! I'm glad to hear that Sam was able to assist you in finding better coverage at a great value. We appreciate your trust in us and are here to help with any questions or needs you may have. Thanks for choosing us!"

"Thank you, Mahamud, for your wonderful feedback! I'm glad to hear that Sam was able to assist you with your insurance needs. We truly appreciate your loyalty over the years and your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"

"Thank you, Gerard! I'm happy to hear that Sam was able to assist your family with setting everything up. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"

"Thank you, Amy! I'm happy to hear that our office could help you find the right coverage at a great price. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you so much, Adam! I'm really happy to hear that you've consistently received excellent service for your insurance over the years. Your recommendation means a lot, and it's great to know you find our prices competitive. If there's anything else we can do for you, just let us know!"

"Thank you, Jeff! I'm happy to hear that you found our service professional and pleasant. Jesse and the team are dedicated to providing the best experience possible. If you have any questions or need assistance in the future, feel free to reach out!"

"Thanks for rating us, Cleo"

"Otto, thank you for your fantastic review! I'm happy to hear that Jesse provided you with such efficient and friendly service. Our team is dedicated to making the insurance process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Thank you, Andres, for your fantastic review! I'm glad Gene was able to assist you with your questions and provide you with a quote that you're happy with. It's wonderful to know you're saving money with us. If you need anything else, feel free to reach out!"

"Brennen, thank you for sharing your experience! I'm happy to hear that Genna provided such detailed assistance and helped you understand your coverage options. It's great to know that having a personal agent made a difference for you. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Thank you, Judy! I'm so happy to hear that our team has been able to support you with your insurance needs. It's wonderful that you appreciate our clear explanations and guidance. We’re committed to ensuring you feel confident and well-protected. If you ever need anything else, just let us know!"

"Stephanie, thank you for your wonderful feedback! I'm so happy to hear that Sam provided such exceptional service and helped you find better coverage at a lower price. Our team is dedicated to being responsive and helpful, and it's great to know we succeeded. If you need anything else, just let us know!"

"Thank you, Tomas! I'm happy to hear that Genna was able to assist you with your insurance switch and provide you with great coverage at a competitive price. We appreciate your recommendation! If you need anything else, feel free to reach out."

"Thank you, Tom, for your wonderful review! I'm happy to know that me and the team were able to provide you with attentive and caring service. We always strive to meet your needs efficiently and affordably. Let us know if there's anything else we can assist you with in the future!"

"Thank you, Les, for sharing your experience! I'm happy to know that our team could assist you during such important transitions. We strive to provide compassionate and efficient service, and your feedback means a lot to us. If there's anything else you need, feel free to reach out."

"Thank you, Jon! I'm happy to hear that our office was able to assist you effectively. We always aim to provide helpful and informative service. Let us know if there's anything else we can do for you!"

"Thank you, Alan! I'm glad to hear that Olivia was able to assist you so efficiently with updating your information. It's great to know that the process was smooth and quick for you. We appreciate your feedback and are always here to help with any future needs!"

"Thank you, Ron, for sharing your experience! I'm happy to hear that Genna made the process smooth and that you're satisfied with the savings and coverage. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"

"Hey Jonathan! Thanks so much for sharing that. We’re really glad our team could make getting your car and renter’s insurance set up so simple after your move to Minnesota. It’s great to know we could coordinate coverage for your stored car too and make sure everything was handled without extra effort on your end. Our goal is to make the process as easy and clear as possible, and your feedback means a lot. We appreciate your trust and the time you took to share your experience."

"Thank you, Jesse! I'm happy to hear that the team was able to assist you with your insurance claim and find a repair garage. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"

"Aimee, thank you for your wonderful feedback! I'm happy to hear that Genna provided you with such excellent service and helped you save on your insurance premiums. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can assist you with!"