State Farm® Insurance Agent Stephanie Fetzer

"Great customer service and always willing to help anyway they can."

"Stephanie sets the the bar for quality and professionalism and she sets the tone where the entire staff are responsive, personable and, most of all knowledgeable. Because of this high quality service, all my insurance needs from house, to cars and even boat are covered through this office. Even the mortgage on my house was written through State Farm bank. Any time I have a question, the staff is able to review the history and give me a good answer. In addition, staff keeps me informed about what is new or the reduction in cost I just received on my car insurance. I also appreciate the honesty and integrity of Stephanie and the staff. When I asked about transferring my retirement accounts to State Farm, Stephanie told me that they could do about the same as what I currently have and that I might as well not change. To me, that's a big deal and I appreciate the candor. Staff provided a critical link between me and the State Farm processes for making a claim. The situation was a little different from the usual in that I used a repair shop that was not in their network. Staff led me through the process and helped correct an inaccurate estimate that I originally received. I would never have known how the navigate the system but staff was right there for me and the claim was settled to everyone's satisfaction. A final quality in which Stephanie and the staff excel is relationship building. This is important to me. Everyone knows my wife and me. They know about our vacations and our families. Whenever I call, they ask how folks are doing. I appreciate that as well. Thank you, Stephanie."

"When we started having problems with our previous home owner's insurance, we reached out to Stephanie and her team. They were excellent from the very first interaction. They were anxious to help and ready to dig in and find answers - we have been completely impressed. It's nice to have all our insurance needs handled by one agency and especially one as attentive and helpful as Stephanie's. Happy to work with her and her team and 100% recommend them for all your insurance needs."

"Each time I reach out, Michelle is always super quick to respond and help with my questions. The most recent experience, this week, was regarding my HO6 vs homeowner insurance. Michelle researched potential options and answered my questions very quickly so that I could be prepared for our association homeowners meeting. In the end, I'm able to stay with the HO6. She also quickly reviewed the details of our new association master policy. She explained the changes to me very clearly and answered all questions. Then after making the corresponding changes to my HO6 policy, this saved me a nice amount of money! It was an all-around win for me! Thank you!"

"As a first time homeowner I was unfamiliar with many aspects of the process, including insurance. Stephanie was one of the top searches on google for insurance so I went with her not thinking much of it. Stephanie actually reached out for a meeting to go over our policy and lemme tell you I don’t think I‘ll ever find a more genuine agent than her. Stephanie was so awesome and helped me understand the ins and outs of homeowners insurance. These reviews are the reason I chose Stephanie as my agent so I wanted to let others know that they are all 100% right. You’ll have someone that will genuinely try to help you get what you need at the best price possible."

"I changed to State Farm Insurance with Stephanie Fetzer's agency about a year ago. I was so impressed with Gio, an associate working for Stephanie, and the competitive rates that I switched to State Farm leaving a company I had been with for 50 yrs. Customer service and timely responses are important to me. I recently had a question about my H06 policy and Stephanie responded the same day she received my email. Keep up the great work, Stephanie!"

"Stephanie Fetzer - State Farm is always so helpful and detailed when answering any questions or adjustments with the multiple policies I have with them. I usually work with Michelle who is amazing and very responsive. It's clear she loves what she does, which makes it all the more enjoyable as a customer when dealing with an insurance agent."

"Amazing service!! Spoke with Michelle and Sam and they both were very clear in communication, always upfront about charges and explained everything in detail. Was shopping for one, Ended up buying 2 policies from them!!"

"Excellent customer service always!"

"I have been with Stephanie Fetzer State Farm since around 2020. I have always had the best service with them and get any help/questions answered. I trust them to get top savings and fair rates. I def recommend this office!"

"Yesterday afternoon left a message to have someone call me about adding my new car to my insurance policy and dropping the old one.. Michelle called me back this morning and in short time she got everything updated, a new quote presented and reviewed the coverage and discounts in place. What a pleasant phone experience. Michelle knows the business, is very professional and personable. State Farm has been very good to work with over the years and I have been impressed how they have always stepped up when I have had claims to make. I am impressed with all the staff in Stephanie Fetzer's office. Thanks. Karen"

"The Fetzer State Farm agency has provided amazing service and support for my insurance needs for many years. Highly recommended!"

"Stephanie and her team are the sweetest, nicest human beings ever! Today I had the privilege to speak to Michelle over the phone about adding insurance on a car she was super fast very knowledgeable, and got everything that we needed taken care of. I can’t see our family going to anyone else for Insurance. Thank you very much!!!"

"I was so impressed with Stephanie and how she explains the difference in coverages. All staff is so happy to help. Service is great. Saved a boatload of money!"

"We are very satisfied with the professional and expedient service provided by Stephanie Fetzer/State Farm. Our agent, Genevieve Thomazin was very helpful, knowledgeable and followed through to complete the policy that covers all our needs. We definitely recommend this agency."

"This is my first time having State Farm as insurance and from the first day I was well received by the company and the agents are very courteous and polite, I hope it is a reference company"

"I can't imagine having a more caring, knowledgeable, friendly and sincere person than Sam Deutsch, at Stephanie Fetzer State Farm Agency! THE BEST!"

"I’ve had a great experience here. Everyone is so professional and helpful. They are willing to work with you to match your insurance needs. Our agent Michelle Stevens has made the process to easy to understand and is so helpful in getting our plan set up. I highly recommended this office if you’re looking to sign up for insurance through State Farm!"

"Stephanie and team have provided some of the best customer service I have ever experienced. I hit a deer, which totaled my ride. Within a short time I had an estimate on the value of my vehicle, which was extremely fair, settled the claim, and I was able to purchase a new car. No hassles or haggling required."

"Have been with them for awhile and couldn't ask for a better service they have been very helpful with any questions or concerns I had. I would recommend them to anyone!"

"Michelle was very professional and friendly when explaining the details of the policies that I was looking into and what would work best for my individual needs. She was attentive to the specific questions that I had and was able to provide me with detailed information that was very reassuring. I really enjoyed working with her on setting up my insurance and look forward to continuing to do so!"

"I’m always happy for you service thank you so much."

"I worked with Sam from Stephanie's team and had a fantastic onboarding experience. Sam was knowledgable, friendly, and ensured that I fully understood the quotes as they were presented."

"Wonderful, polite, professional people!!"

"Genna found very competitive option for the home and umbrella policies and beat all others when bundled with the auto. Saved over $2500 annually."