
State Farm® Insurance Agent Stephanie Fetzer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew Felknor
March 27, 2025
"This particular State farm office has gone out of their way several times to help me with different policy and coverage questions. Recently Michelle was able to add coverages and modify a policy to accommodate my situation. This office is a true service organization and a pleasure to work with.... and a handy location off normandale and 98th. matt f. March, 2025"
"Thank you, Matthew, for sharing your experience! I'm delighted to know that our office has been able to assist you with your policy and coverage questions. Michelle's efforts in adding coverages and modifying your policy are truly appreciated. We're glad you find our location convenient as well. If you have any more questions or need further assistance, please feel free to reach out."
Luc Joseph
March 24, 2025
"Very good car insurance to have help me allot through my car accident thank you state farm"
"Thank you, Luc, for sharing your experience! I'm glad we could assist you during your car accident. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Dakota Connell-Ledwon
March 23, 2025
"Stephanie and team are fabulous! I’ve been with them for years now, and they’re always so helpful whenever I have questions about my car insurance, renter’s insurance, or anything else. Really appreciate their overall responsiveness and kindness on every call."
"Thank you, Dakota, for your wonderful feedback! I'm glad to know that our team's responsiveness and kindness have made a positive impact on your experience over the years. We're always here to help with any questions you have about your insurance needs. Feel free to reach out anytime!"
Fatima
March 20, 2025
"Have been a customer for a while and they're great. Stephanie and Noah were kind and knowledgeable when explaining everything and they’re to help when you have any questions."
"Thank you, Fatima, for your wonderful feedback! I'm happy to know that you appreciate the service provided by Noah. Their dedication to explaining everything clearly and being there for any questions is something we truly value. If you ever need further assistance, don't hesitate to reach out."
Najiib Ali
March 20, 2025
"Abdiwahab K ,,Great service, Michelle help me went above and beyond to help me with my diffident quotes and answered all my questions. I'm very satisfied with the service I received."
"Thank you, Najiib, for sharing your experience! I'm happy to hear that Michelle went above and beyond to assist you with your quotes and answer all your questions. Your satisfaction is important to us, and we're here to help with any future needs you may have. Feel free to reach out anytime!"
David Mueller
March 18, 2025
"I’ve worked with Stephanie’s office for insurance coverage for almost 10 years, she and her staff are knowledgeable and assist with getting the best coverage for the best prices."
"Thank you, David, for your continued support over the years! I'm happy to know that our team has been able to assist you with finding the best coverage at competitive prices. Your trust means a lot to us. If you ever have any questions or need further assistance, we're here to help!"
Abby Starr
March 17, 2025
"Stephanie and her team are great to work with, very responsive, and detailed with their work. Sometimes the State Farm app can be tricky to navigate (ex. Setting up auto pay, Need clarification on wording) but Stephanie and her team have been very helpful over these past few years to help us as new homeowners and young professionals navigate insurance."
"Thank you, Abby, for your kind words! I'm glad to hear that you find our team responsive and detailed. We understand that navigating the State Farm app can sometimes be challenging, and we're always here to assist you with any questions or clarifications. It's been a pleasure helping you. If you need any further assistance, don't hesitate to reach out!"
April Joiner
March 14, 2025
"Great customer service and always willing to help anyway they can."
"Thank you, April, for your wonderful feedback! I'm happy to know that our team is providing great customer service and is always ready to assist. If you ever need anything else, feel free to reach out. We're here to help!"
Art
March 13, 2025
"Stephanie sets the the bar for quality and professionalism and she sets the tone where the entire staff are responsive, personable and, most of all knowledgeable. Because of this high quality service, all my insurance needs from house, to cars and even boat are covered through this office. Even the mortgage on my house was written through State Farm bank. Any time I have a question, the staff is able to review the history and give me a good answer. In addition, staff keeps me informed about what is new or the reduction in cost I just received on my car insurance. I also appreciate the honesty and integrity of Stephanie and the staff. When I asked about transferring my retirement accounts to State Farm, Stephanie told me that they could do about the same as what I currently have and that I might as well not change. To me, that's a big deal and I appreciate the candor. Staff provided a critical link between me and the State Farm processes for making a claim. The situation was a little different from the usual in that I used a repair shop that was not in their network. Staff led me through the process and helped correct an inaccurate estimate that I originally received. I would never have known how the navigate the system but staff was right there for me and the claim was settled to everyone's satisfaction. A final quality in which Stephanie and the staff excel is relationship building. This is important to me. Everyone knows my wife and me. They know about our vacations and our families. Whenever I call, they ask how folks are doing. I appreciate that as well. Thank you, Stephanie."
"Wow, Art this just warmed all our hearts here. We do strive to be the best we can be here to provide the service amazing people like you deserve. You are our family, and we care about you. We look forward to continuing to work with you in the years to come! Thank you for your words."
Eric Heidel
March 13, 2025
"When we started having problems with our previous home owner's insurance, we reached out to Stephanie and her team. They were excellent from the very first interaction. They were anxious to help and ready to dig in and find answers - we have been completely impressed. It's nice to have all our insurance needs handled by one agency and especially one as attentive and helpful as Stephanie's. Happy to work with her and her team and 100% recommend them for all your insurance needs."
"Thank you, Eric, for your wonderful feedback! I'm so happy to know that you found our team attentive and helpful. It's great to hear that we could assist with your insurance needs and make the process seamless for you. We're here for any future questions or needs you might have. Don't hesitate to reach out!"
Jill Askey
March 13, 2025
"Each time I reach out, Michelle is always super quick to respond and help with my questions. The most recent experience, this week, was regarding my HO6 vs homeowner insurance. Michelle researched potential options and answered my questions very quickly so that I could be prepared for our association homeowners meeting. In the end, I'm able to stay with the HO6. She also quickly reviewed the details of our new association master policy. She explained the changes to me very clearly and answered all questions. Then after making the corresponding changes to my HO6 policy, this saved me a nice amount of money! It was an all-around win for me! Thank you!"
"Jill, thank you for sharing your experience! I'm happy to hear that Michelle was able to assist you so efficiently with your insurance questions and help you save money. It's wonderful to know that her quick responses and clear explanations made a difference for your homeowners meeting. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here for you!"
freya anderson
March 13, 2025
"As a first time homeowner I was unfamiliar with many aspects of the process, including insurance. Stephanie was one of the top searches on google for insurance so I went with her not thinking much of it. Stephanie actually reached out for a meeting to go over our policy and lemme tell you I don’t think I‘ll ever find a more genuine agent than her. Stephanie was so awesome and helped me understand the ins and outs of homeowners insurance. These reviews are the reason I chose Stephanie as my agent so I wanted to let others know that they are all 100% right. You’ll have someone that will genuinely try to help you get what you need at the best price possible."
"Hi Freya! Congratulations on your new home and thank you for such a kind and thoughtful review, it made my day! We are so lucky to have customers like you to work with. You make our job easy! "
Kristy C
March 11, 2025
"I changed to State Farm Insurance with Stephanie Fetzer's agency about a year ago. I was so impressed with Gio, an associate working for Stephanie, and the competitive rates that I switched to State Farm leaving a company I had been with for 50 yrs. Customer service and timely responses are important to me. I recently had a question about my H06 policy and Stephanie responded the same day she received my email. Keep up the great work, Stephanie!"
"Thank you, Kristy, for sharing your experience with us! I'm glad to know that Gio and our competitive rates made a positive impression on you. It's wonderful to hear that our prompt responses, especially regarding your H06 policy, have met your expectations. Your feedback is invaluable, and we're here to assist with any future questions or needs you may have. Keep in touch!"
Michael Irei
March 7, 2025
"Stephanie Fetzer - State Farm is always so helpful and detailed when answering any questions or adjustments with the multiple policies I have with them. I usually work with Michelle who is amazing and very responsive. It's clear she loves what she does, which makes it all the more enjoyable as a customer when dealing with an insurance agent."
"Thank you, Michael, for your wonderful feedback! I'm glad to know that our team has been helpful and detailed in addressing your questions and policy adjustments. Michelle's dedication and responsiveness truly shine through, and it's fantastic to hear that her passion enhances your experience with us. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help!"
Gulwatanpreet Singh
March 7, 2025
"Amazing service!! Spoke with Michelle and Sam and they both were very clear in communication, always upfront about charges and explained everything in detail. Was shopping for one, Ended up buying 2 policies from them!!"
"Thank you, Gulwatanpreet, for your wonderful feedback! I'm happy to hear that Michelle and Sam provided clear communication and detailed explanations. It's fantastic that you found the experience so positive that you decided to purchase two policies! If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Larry Kissinger
March 6, 2025
"Excellent customer service always!"
"Thank you, Larry, for your wonderful feedback! I'm happy to know that our customer service has consistently met your expectations. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
Cady Duchene
March 5, 2025
"I have been with Stephanie Fetzer State Farm since around 2020. I have always had the best service with them and get any help/questions answered. I trust them to get top savings and fair rates. I def recommend this office!"
"Thank you so much, Cady, for your wonderful feedback! I'm delighted to know that you've been satisfied with our service since 2020 and that we've been able to assist with your questions and provide fair rates. Your recommendation means a lot to us. If you ever need further assistance or have more questions, feel free to reach out to our office. We're here to help!"
Karen Holmen
March 5, 2025
"Yesterday afternoon left a message to have someone call me about adding my new car to my insurance policy and dropping the old one.. Michelle called me back this morning and in short time she got everything updated, a new quote presented and reviewed the coverage and discounts in place. What a pleasant phone experience. Michelle knows the business, is very professional and personable. State Farm has been very good to work with over the years and I have been impressed how they have always stepped up when I have had claims to make. I am impressed with all the staff in Stephanie Fetzer's office. Thanks. Karen"
"Thank you, Karen, for sharing your experience! I'm glad Michelle was able to assist you efficiently with updating your policy and providing a new quote. It's wonderful to know that you find our team professional and personable. We appreciate your continued trust in us over the years. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kathy Bailey
February 27, 2025
"The Fetzer State Farm agency has provided amazing service and support for my insurance needs for many years. Highly recommended!"
"Thank you, Kathy, for your wonderful recommendation! I'm happy to know that our service and support have met your insurance needs over the years. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Lizette Ortega-Diaz
February 24, 2025
"Stephanie and her team are the sweetest, nicest human beings ever! Today I had the privilege to speak to Michelle over the phone about adding insurance on a car she was super fast very knowledgeable, and got everything that we needed taken care of. I can’t see our family going to anyone else for Insurance. Thank you very much!!!"
"Thank you so much, Lizette, for your kind words! I'm delighted to hear that Michelle was able to assist you quickly and efficiently with your insurance needs. We're grateful to have you and your family as part of our State Farm family. If you ever need anything else, don't hesitate to reach out!"
Beverly DeBolt
February 21, 2025
"I was so impressed with Stephanie and how she explains the difference in coverages. All staff is so happy to help. Service is great. Saved a boatload of money!"
"Thank you, Beverly, for your wonderful feedback! I'm glad to know that you found the explanations on coverage differences helpful and that our team was eager to assist you. It's fantastic to hear you saved money with us! If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Carol Davich
February 17, 2025
"We are very satisfied with the professional and expedient service provided by Stephanie Fetzer/State Farm. Our agent, Genevieve Thomazin was very helpful, knowledgeable and followed through to complete the policy that covers all our needs. We definitely recommend this agency."
"Thank you, Carol, for sharing your positive experience! I'm glad to know that Genevieve's expertise and dedication made a difference in meeting your insurance needs. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
Joram Makadi
February 9, 2025
"This is my first time having State Farm as insurance and from the first day I was well received by the company and the agents are very courteous and polite, I hope it is a reference company"
"Thank you, Joram, for sharing your experience with us! I'm glad to hear that you felt well received and found our team courteous and polite. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Mike Levine
February 6, 2025
"I can't imagine having a more caring, knowledgeable, friendly and sincere person than Sam Deutsch, at Stephanie Fetzer State Farm Agency! THE BEST!"
"Thank you, Mike! I'm so happy to hear about your positive experience with Sam. We truly appreciate your kind words and are grateful to have Sam as part of our team. If you ever need assistance or have questions, feel free to reach out to our office."
Anna Graves
February 3, 2025
"I’ve had a great experience here. Everyone is so professional and helpful. They are willing to work with you to match your insurance needs. Our agent Michelle Stevens has made the process to easy to understand and is so helpful in getting our plan set up. I highly recommended this office if you’re looking to sign up for insurance through State Farm!"
"Thank you, Anna, for sharing your positive experience! I'm glad to know that our team, especially Michelle, has been professional and helpful in meeting your insurance needs. It's wonderful to hear that the process was made easy and understandable for you. We truly appreciate your recommendation and are here to assist with any further insurance needs you may have!"