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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kara Ritchie

Kara Ritchie

July 13, 2025

5  out of  5
rating by Kara Ritchie
"Noah made getting a new homeowner’s policy and auto coverage easy and pleasant. I would highly recommend using the Stephanie Fetzer Agency for your insurance needs, and Noah in particular."
We responded:
"Thank you for your review, Kara! I'm happy to hear that Noah made your experience with getting new coverage easy and pleasant. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
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G J Campbell

July 10, 2025

5  out of  5
rating by G J Campbell
"Dealing with Genna (Genevieve) was a breath of fresh air after my previous auto insurance company more than doubled my premiums. Efficient, knowledgeable, personable, and great savings also!! Wonderful customer service!!!"
We responded:
"Thank you, G J Campbell! I'm happy to hear that Genna provided you with such a positive experience and helped you find great savings. We strive to offer efficient and personable service to all our customers. If you need anything else, feel free to reach out!"
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Annika Crouser

July 9, 2025

5  out of  5
rating by Annika Crouser
"This office is super helpful and makes sure to thoroughly answer any of my questions in a timely manner. Great people to work with!"
We responded:
"Thank you, Annika! I'm happy to hear that you find our office helpful and responsive. It's wonderful to know you enjoy working with us. Let us know if there's anything else we can assist you with!"
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Karin Perry

July 7, 2025

5  out of  5
rating by Karin Perry
"I just received absolutely superb help and advice in signing up with State Farm from Genevieve Thomazin. I can't believe the savings in my State Farm's premiums--every facet of of my experience in obtaining this insurance was simply excellent--ESPECIALLY in the personal and outstanding service I received from Genevieve."
We responded:
"Thank you for your review, Karin! I'm so happy to hear about your excellent experience with Genevieve. It's wonderful that she provided such outstanding service and helped you with your insurance needs. We’re always here to assist with any future questions or needs!"
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Shady Gross

July 3, 2025

5  out of  5
rating by Shady Gross
"I had a great experience with Genna over the phone. Genna is very pleasant to work with, and State Farm's rates are competitive."
We responded:
"Thank you, Shady! I'm happy to hear that you had a great experience with Genna. It's wonderful to know that our rates are competitive and that Genna made your interaction pleasant. If you need anything else, feel free to reach out!"
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Brian Duscher

July 3, 2025

5  out of  5
rating by Brian Duscher
"Very excited to have Fetzer this young man and Fetzer too insure all of our policies."
We responded:
"Thank you, Brian! I'm happy to hear you're excited about having our office handle your policies. We appreciate your trust and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
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Joseph Ostlund

July 3, 2025

5  out of  5
rating by Joseph Ostlund
"My experience has been very positive. Noah has always tried to helpful to my insurance needs."
We responded:
"Thank you for your review, Joseph! I'm happy to hear that Noah has been helpful with your insurance needs. We appreciate your positive feedback and are here if you need anything else. Thanks for choosing us!"
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Jim Reeve

July 2, 2025

5  out of  5
rating by Jim Reeve
"Genna, was just awesome. Pleasant to talk to and easy to understand. Saving us on home and auto insurance. Looking forward to working with her for years to come. Thank you"
We responded:
"Thank you for your review, Jim! I'm happy to hear that Genna made a positive impact with her friendly and clear communication. It's wonderful to know she was able to help you save on your insurance. We look forward to continuing to serve you for many years! Let us know if there's anything else we can assist with."
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Brandon Johnson

July 2, 2025

5  out of  5
rating by Brandon Johnson
"Noah was able to explain to me the type of coverage I should have on my car. He took time to explain the benefits of different options. He was kind and caring throughout my interactions with him."
We responded:
"Thank you for your review, Brandon! I'm happy to hear that Noah provided you with such helpful and caring service. It's great to know he took the time to explain your coverage options thoroughly. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Matt Soller

July 2, 2025

5  out of  5
rating by Matt Soller
"I have consulted with Noah on several different occasions regarding home and auto insurance. Noah was able to walk me through the intricacies of townhome insurance and guide me to a resolution that was optimal for me. I really appreciated Noah being well informed on the topic and willing to explain things that I did not understand."
We responded:
"Thank you for your review, Matt! I'm happy to hear that Noah was able to assist you with your insurance needs. It's great to know he provided clear explanations and guidance. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Noah Ostlund

Noah Ostlund

July 2, 2025

5  out of  5
rating by Noah Ostlund
"Best office around!"
We responded:
"Thank you, Noah! I'm happy you think so highly of our office. We’re dedicated to providing top-notch service, and your feedback means a lot to us. Let us know if there's anything else we can do for you!"
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Kimberly Matts

July 1, 2025

5  out of  5
rating by Kimberly Matts
"Very friendly, kind, and detail-oriented team! I would highly recommend!"
We responded:
"Thank you, Kimberly! I'm happy to hear that you found our team friendly and detail-oriented. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Barbara Manuell

July 1, 2025

5  out of  5
rating by Barbara Manuell
"Genna was fantastic. She helped us with our many questions regarding comparing our current policy with the one we were looking to purchase. There was no pressure to purchase and she is very responsive with returning phone calls or emails."
We responded:
"Thank you, Barbara! I'm happy to hear that Genna was able to assist you with your questions and provide a pressure-free experience. It's great to know she was responsive and helpful. If you need anything else, feel free to reach out!"
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Santhosh msd

June 30, 2025

5  out of  5
rating by Santhosh msd
"Good"
We responded:
"Thank you, Santhosh, for your positive feedback! I'm happy to know you had a good experience with our office. If you have any questions or need assistance in the future, feel free to reach out!"
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Maxwell Elliott

June 30, 2025

5  out of  5
rating by Maxwell Elliott
"I worked with Genna and she was great! Very responsive and easy to work with!"
We responded:
"Maxwell, thank you for your review! I'm happy to hear that Genna provided you with responsive and easy service. Our team is dedicated to making your experience smooth and enjoyable. Let us know if there's anything else we can assist you with!"
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Yuandong Qi

June 27, 2025

5  out of  5
rating by Yuandong Qi
"Genna helped me switch from another carrier and save quite significantly for similar coverages. I really appreciate her assistance!"
We responded:
"Yuandong, thank you for sharing your experience! I'm happy to hear that Genna was able to assist you in switching carriers and saving money. We’re always here to help with any future insurance needs you may have!"
Profile photo of Rachel Trussell

Rachel Trussell

June 27, 2025

5  out of  5
rating by Rachel Trussell
"Genevieve was awesome to work with getting set up, so fast and knowledgeable! Looking forward to our meeting with Stephanie."
We responded:
"Thank you, Rachel! I'm happy to hear that Genevieve provided you with such efficient and knowledgeable service. Thanks for choosing us!"
Profile photo of Kelly Garramone

Kelly Garramone

June 27, 2025

5  out of  5
rating by Kelly Garramone
"We worked with Sam Deutsch and he was terrific. He was endlessly patient as we explored different options, and he was sensitive to our needs around risk management. Highly recommend him. He's someone you can trust."
We responded:
"Hey, Kelly! Thanks so much for letting us know that Sam provided you with such attentive and thoughtful service. We truly appreciate your recommendation and are grateful for your trust. "
Profile photo of Susan Audette

Susan Audette

June 26, 2025

5  out of  5
rating by Susan Audette
"Genna went above and beyond to help me save money on my homeowners and auto insurance. She was so patient and kind. I really appreciated her knowledge and expertise! Thanks so much Genna!"
We responded:
"Thank you, Susan! I'm happy to hear that Genna provided such excellent service and helped you with your insurance needs. Her patience and expertise are truly valuable to our office. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Shannon Malone

June 24, 2025

5  out of  5
rating by Shannon Malone
"I needed a fast homeowners policy and Genna not only got me squared away in under an hour, she also saved me nearly $400 a year on auto insurance. Genna was truly a pleasure to work with. I'm so glad I switched!"
We responded:
"Thank you, Shannon! I'm delighted to hear that Genna was able to assist you so efficiently and help you save on your insurance. We're happy you made the switch and appreciate your trust in us. If you need anything else, feel free to reach out!"
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Ann Schmitt

June 20, 2025

5  out of  5
rating by Ann Schmitt
"Olivia was very helpful and quick with my auto insurance policy!"
We responded:
"Thank you for your review, Ann! I'm happy to hear that Olivia was able to assist you efficiently with your insurance policy. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Annelise Wall

Annelise Wall

June 20, 2025

5  out of  5
rating by Annelise Wall
"Noah was super friendly and helpful. He got my plan set up very quickly and was timely with his responses!"
We responded:
"Thank you for your review, Annelise! I'm happy to hear that Noah was friendly and efficient in setting up your plan. Our team is dedicated to providing timely and helpful service. Let us know if there's anything else we can assist you with!"
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Shelly Piper

June 20, 2025

5  out of  5
rating by Shelly Piper
"So happy with incredible service from Genna! She is very approachable, professional and personable!"
We responded:
"Thank you for your review, Shelly! I'm glad to hear that Genna provided you with such incredible service. We appreciate your kind words about her approachability and professionalism. If you ever need anything else, feel free to reach out!"
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Nyima Choedak

June 19, 2025

5  out of  5
rating by Nyima Choedak
"I really appreciate Genna’s help with both my house and auto insurance. She made the process simple and stress-free, and was always available to answer my questions. Genna was professional, knowledgeable, and genuinely cared about finding the best coverage for me. I highly recommend her and Stephanie Fetzer State Farm to anyone looking for reliable insurance support!"
We responded:
"Thank you for your review, Nyima! I'm happy to hear that Genna made your experience with your insurance simple and stress-free. Her dedication to providing professional and knowledgeable service is something we truly value. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
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Mark Sheehan

June 17, 2025

5  out of  5
rating by Mark Sheehan
"Very professional and polite."
We responded:
"Thank you, Mark! I'm happy you found our service professional and polite. We’re always here to assist with any insurance needs you may have. Thanks for choosing us!"